We’re committed to the confidentiality and security of any personal information you provide us with.
Information Collection and Use
In order to use The Service, we need you to provide us with information such as; your name, user code and email address. The company also collects application usage statistics.
Information Related to Data Collection through The Service
The Company collects information under the direction of its clients, and has no direct relationship with the individuals whose personal data it processes. We collect information for our clients, if you are a customer of one of our clients and would no longer like to be contacted by one of our clients that use our service, please contact the client that you interact with directly.
The Company may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this policy regarding notice and choice and the service agreements with our clients.
We acknowledges that you have the right to access your personal information. The Company has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, correct, amend, or delete inaccurate data should direct his query to the Company’s client (the data controller). If the client requests Company to remove the data, we will respond to their request within 30 business days.
When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or “UDID”).
We may also occasionally send you push notifications through our mobile application to send you updates, and other service related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.
If requested by law, The Company holds its right to share your information with the authorities; as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; to any other third party with your prior consent to do so.
The Company will transfer information, and will notify you about it, in any case that it will be acquired or merged with another company. You will be notified via email and/or a prominent notice on our site of any choices you may have regarding your personal information.
Please be informed that The Company uses third party vendors and hosting partners to provide the necessary hardware, software, emailing, networking, storage, and related technology required to run The Service. These companies are authorized to use your personal information only as necessary to provide these services to us.
The Company will use the email provided in the registration process in order to send a welcome email, billing and invoice information and news and updates. If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us.
We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.
Cookies and other Tracking Technologies
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data. We do link some of this automatically-collected data to personal information. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.
Collection and Use of 3rd Party Personal Information
You may also provide personal information about other people, such as their name, email address and phone number. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.
Changes To This Policy
User Access and Choice
Upon request Company will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on our member information page or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access personal information within 30 days.
We will retain your information and personal data we process on behalf of our clients for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information, location information and clients’ information is important to us. When you enter sensitive information, or use the Service, we follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our site, please contact us at email@example.com or +27 (031) 566-5464.
1st Floor Horizon Views, 6 Aurora Drive, Umhlanga Ridge, 4320, South Africa.
+27 (031) 566-5464
Policy effective July 10th, 2017